MAXGO — WhatsApp-Native Restaurant Platform

The Challenge

Restaurants were paying €800–€2,500+ a month across websites, mobile apps, delivery marketplaces, SMS and loyalty software — while forcing customers onto yet another app. MAXGO needed a single channel that guests already use and trust.

Our Solution

We built a WhatsApp-native restaurant operating system — orders, reservations, loyalty, campaigns, CRM and analytics all in one conversation. Seventeen modules, multi-language (EN/DE/EL/FR), GDPR-compliant, and live in 15 minutes with no app install.

Key Features

• WhatsApp ordering with real-time kitchen sync; Table reservations & waitlists; Tiered loyalty program (Bronze→VIP); Broadcast campaigns with analytics; Customer CRM timeline; Multi-language support; PWA partner app; AI assistant

Results

Up to 80% lower total cost of ownership vs. traditional stacks; 89–97% WhatsApp open rates; 68% repeat customers; 4.2x campaign ROI; live in 15 minutes